Frequently asked questions

CheddarUp is asking for me to answer questions?

Please watch this short video on the subscription process.

https://youtu.be/zoRzlQGFhT4

What are the 2021-2022 placement dates?

9/4/2021 - 9/18/2021 ~ Labor Day - Patriots' Day

11/6/2021 - 11/13/2021 ~ Veterans' Day

2/19/2022 - 2/26/2022 ~ Presidents' Day

5/28/2022 - 6/4/2022 ~ Memorial Day

7/2/2022 - 7/9/2022 ~ Independence Day

Why not Flag Day?

Flag placement requires significant numbers of parent and student volunteers. Being that Flag Day at the beginning of summer, many from our volunteer base are out of town for this week. Starting in 2021 we will place flags at entrances, pools or esplanades in communities where the HOA‘s have subscribed for them. Thank you for your understanding and continued support.

Can I cancel my subscription and how much of my donation goes to GOHS Fine Arts?

We are a 501(c)(3) with the sole purpose of fundraising for the GOHS Fine Arts Department. Other programs pay an organizer 50% of the funds raised, they build the flags, set the routes and mark your curb. None of our team take any funds for their personal use, our time and effort are purely volunteer based. 100% of your donation after the expense of the flags, storage, and website are donated to the GOHS Fine Arts Department. You may cancel your subscription, however your generous tax deductible donation will be donated to the GOHS Fine Arts Department. In the event that you submitted your order and you live outside the GOHS attendance zone, we will refund you as our program boundaries follow their zone.

When does my subscription begin, how much does it cost and how do I renew?

When - Our subscription cycle begins with the Labor Day holiday and runs through the July 4th holiday. If you’re a new subscriber, you will receive your first flag for Labor Day.

Cost - $40 donation, we DO NOT pass on the eCheck or Credit Card processing fee.

Renew - You will receive an email each year offering you an opportunity to renew. GO Flags WILL NEVER automatically renew or charge your credit card or bank account without your approval.

**If you subscribed with iwantaflag.com last year for the Boy Scouts Troop 293/1293 and you want to cancel that autorenewed subscription, you will need to reach out to them and cancel.

What do I do if?

If you haven't received a flag by 5pm on Sunday (before the holiday)

If your flag or sleeve are broken

If your flag is stolen

If you move within the GOHS attendance zone

Please click the link below and report the issue

https://goflags-issues.cheddarup.com

**We are not associated with other local flag providers such as Oak Ridge Band Boosters or Boy Scouts Troops. If you have any question regarding if you are signed up with GO Flags let us know and we will quickly look up your address to confirm. Our customers have a round disc that reads "GO FLAGS" on the curb.

What happens during inclement weather?

Safety is our first concern. If inclement weather is forecasted, the flags will not be placed. We will work to come up with a make-up date if possible. We will do everything we can so that we don’t have to skip any holidays.

What happens after I sign up?

Once your subscription order is received/processed and before the first holiday, the GO Flags team will place a small tag on your curb and an approximately 12 inch piece of PVC in your yard near the curb. Beginning Labor Day of your subscription year, GOHS Fine Arts students and parents will place a 10 foot flag pole in your yard using the PVC port. Flags are placed on the Saturday prior to the holiday and picked up the Saturday after the holiday. Exceptions may be in order for holidays that fall on a Saturday.

Is a light provided for the flag?

No, but you are more than welcome to place a light so that it shines on the flag. Solar lights or low voltage landscape lights work well for this. You may also take the flag inside at night if you wish, but please make sure it is back in the sleeve the next morning before the flags are retrieved. Thank you for your support!